TERMS AND CONDITIONS
By accessing and using the website TheSmartTiles.com, owned by Quinco & Cie Inc., you agree to be bound by the following terms and conditions, which are designed to protect and secure the website, its users, and the information it contains. If you do not agree to these terms, please do not use the site.
Acceptance of Conditions:
The use of TheSmartTiles.com implies full and unconditional acceptance of all these terms and conditions. These terms of use may be modified or supplemented at any time, so users of TheSmartTiles.com website are encouraged to regularly review them.
Definitions:
- The term "Seller" refers to Quinco & Cie Inc.
- The term "Buyer" refers to the customer(s) making purchases on TheSmartTiles.com
- The term "Products" refers to Smart Tiles tiles.
General Sales Conditions:
The general sales conditions described here take precedence over any incompatible condition that may appear in the buyer's purchase order or in any other communication.
Price of Products:
The price of products on TheSmartTiles.com is presented in the currency of the region and the selected language. These prices may differ from products available in-store.
Product Availability:
The website TheSmartTiles.com makes every effort to ensure the availability of its products displayed online. However, we cannot always guarantee the availability of all products. If a product ordered is out of stock after validation of your order, TheSmartTiles.com undertakes to inform you by email as soon as possible. You will then have the following options:
- Maintain the order and wait for the product to become available, in which case we will provide you with an estimate of the availability date.
- Cancel all or part of the order for unavailable products. If you have already made a payment for unavailable products, a full refund will be made for these items.
Delivery:
Quinco & Cie Inc. undertakes to process your order within 2 business days following payment confirmation. Please note that the buyer should allow a delivery time of 7 to 14 business days from the shipping date, which corresponds to the receipt of the tracking number.
Cancellations and Returns:
The buyer has the option to cancel or return their order placed on TheSmartTiles.com. However, return and cancellation conditions apply:
- Any order already shipped cannot be canceled.
- Additional fees may be charged for redirected or returned shipments due to address error or modification.
- For in-store purchases, the conditions of the store prevail and must be applied.
- For online purchases, a return or exchange is possible within 30 days of delivery. See our detailed return conditions:
o North America
o Europe
Quinco & Cie Inc. reserves the right to refuse a return for abuse or fraud. No returns will be accepted for products indicated as final sale, overstock, or discontinued. Sample, tool, or accessory orders are final sales, therefore, no cancellation, return, or refund will be accepted.
Warranty:
Consult our warranty
Limitation of Liability:
Quinco & Cie Inc., as well as its employees, directors, and agents, disclaim any liability for direct or indirect damages arising from the use of the website TheSmartTiles.com or the products sold. The content of the website, including its texts, graphics, and images, is purely informative and educational. Quinco & Cie Inc. also disclaims any liability for damages, losses, or frustrations, direct or indirect, resulting from out-of-stock situations or delivery delays. This includes, among other things, financial losses, loss of use, and missed opportunities. The Seller's liability does not cover additional costs such as installation or replacement fees, nor does it cover loss of enjoyment or inconvenience resulting from delivery delays.
Intellectual Property:
Unless otherwise indicated, all content published on TheSmartTiles.com is protected by intellectual property rights and remains the exclusive property of Quinco & Cie Inc. It is prohibited to reproduce, modify, or distribute the content of the site without the explicit authorization of Quinco & Cie Inc. However, it is accepted to display or download elements from TheSmartTiles.com site, but only for non-commercial purposes and without modifications.
Use of Content:
Users may post reviews, comments, and other content, provided that such content is not illegal, obscene, abusive, or infringing on intellectual property rights or privacy of others. Quinco & Cie Inc. reserves the right to remove or modify any content deemed inappropriate.
Rights to Published Content:
By publishing content on our site, you grant Quinco & Cie Inc. a non-exclusive, perpetual, and transferable right to use, reproduce, and publish such content for commercial or non-commercial purposes, on all platforms and in all geographies.
Jurisdiction and Competent Court:
Any dispute relating to the use of TheSmartTiles.com website is exclusively governed by the laws of the province of Quebec, Canada. The parties agree to the exclusive jurisdiction of the courts of the judicial district of Montreal for any dispute.
Entry into Force:
These terms of use are effective from their publication on TheSmartTiles.com website.
By using this site, you acknowledge that you have read, understood, and accepted these terms and conditions.
